Guest Info & Policies

Deposits & Cancellations

• A $250.00 deposit is due at the time of booking.
• If reservation is canceled, a $25.00 cancellation fee will be retained.
• 14 days prior to your arrival, the deposit is non-refundable unless the apartment is rebooked.
• 7 days prior to arrival, 50% is due unless the apartment is rebooked

Check-In/Check-Out

Check-in time is 3:00 p.m.

Whenever possible you are welcome to check in early. This depends on if and when we have prior guests checking out. On an early check-in, we may still be completing the housekeeping. You are always welcome to drop off your luggage before your official check-in.

Check-out time is 12:00 noon.

Whenever possible, we are happy to grant a later check-out time. This depends on if and when we have new guests checking in, and we do need time to do the housekeeping. You are always welcome to leave your luggage for later pick-up.

Children

We strive to provide an exceptional environment for guests of all ages, and children are welcome. When a child is an “extra guest” beyond the number included in the standard nightly rate, the extra guest charge of $20 applies. We will gladly provide a crib or high chair upon request, as well as safety gates for the stairways, step stools for bathroom vanities, and an assortment of games, toys, and children’s DVDs.

Pets

Pets are welcome. Our only request is that dogs be kept off the beds and out of gardens and flowerbeds. We are happy to provide a doggie bed, food and water dishes, and for our more active canine friends, a portable kennel upon request for when you have to leave your pet alone inside the apartment. There is a $10 per night surcharge for each pet.

If you are concerned about lingering allergens from prior visitors, upon request, we will steam clean the carpets before you arrive. Please let us know in advance if you will want this free service.

Smoking

We regret that we can not allow smoking indoors, but you are completely welcome to smoke outdoors.

Housekeeping

We will check and restock the kitchen every couple of days. There is a supply of fresh towels and linens in each unit. We will provide weekly housekeeping and linen service. If you can provide a note from your mother swearing that she changed your sheets more frequently, we will gladly live up to your mother’s standards.

Laundry Equipment

Please help yourself to the laundry machines located in the basement, and feel free to use the laundry supplies. To keep up with the volume of sheets and towels, we frequently have the machines running and unattended. Do not hesitate to move our loads out. The laundry machines may be used anytime, day or night.

Parking

We provide guest passes for the neighborhood street parking zone.

Garage and lot parking are available for $10.00 per night per space and must be reserved in advance. Whenever possible, we will assign you a space right outside your unit, although occasionally, due to prior booking or the size of your vehicle, you may be assigned a different space. (Don’t worry, all spaces are conveniently located within a one-block radius of the property.) Since not all available spaces will accommodate larger vehicles, please be sure to tell us if you have a large vehicle, so we can assign an appropriate parking space.

Public Transportation

To get around Chicago, a car can be unnecessary or even an expensive nuisance. Many guests simply choose to park their vehicle for the duration of their stay, and instead use public transportation for day-to-day getting around.

China Doll Country is conveniently located a short walk from the Diversey Ave. (4 blocks) and Fullerton Ave. (5½ blocks) Brown Line train stops, 1 block from the #8 Halsted bus, and 2½ blocks from the #22 Clark and #36 Broadway buses. You can purchase CTA visitor’s passes at the airport or at www.TransitChicago.com, good for unlimited rides during the period specified. Full fare is now $2.25 (train) or $2.00 (bus) plus $0.25 per transfer, so for active travelers, the visitor’s pass can be a real bargain. Cabs are readily available everywhere and can even be a bargain compared to the cost of parking your car when you venture downtown.

Health & Fitness

Two local health clubs, the Lincoln Park Fitness Center (444 W. Fullerton Ave.) and the Multiplex Club (3232 N. Halsted St.), offer discounted day passes and short-term memberships for China Doll guests. Ask us for more details.

Complimentary Beverages

We provide Starbucks Breakfast Blend and French Roast coffee, a variety of Chinese and English teas, hot cocoa, sweeteners and creamer.

China Doll Guest House is pleased to provide and recommend Aquasana high-quality filtered drinking water, a healthful and environmentally-friendly alternative to bottled water. As our guest, you are entitled to a 20% discount on Aquasana equipment and filters. Simply click on the banner above or use the discount code CHINA when ordering by Web or by phone.